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Privacy Policy

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At Ziptrip Tour and Travels, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including our website, travel packages, visa processing, and ticketing services.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email, phone number, passport details, travel history, and payment information.
  • Booking Details: Travel dates, destinations, accommodation preferences, and other itinerary information.
  • Device Information: IP address, browser type, and device identifiers when you interact with our website.
  • Communication Records: Email correspondence, chat logs, and customer service interactions.
  1. How We Use Your Information

Your information is used to:

  • Process and confirm bookings and payments
  • Assist with visa applications and ticket issuance
  • Provide customer service and respond to inquiries
  • Send service-related updates, confirmations, and offers
  • Improve our website and customer experience
  1. Sharing of Information

We only share your personal information with:

  • Airlines, hotels, and third-party service providers for fulfillment of your bookings
  • Government agencies and embassies for visa processing (when authorized)
  • Payment processors and trusted partners involved in fulfilling your travel arrangements

We do not sell your information to third parties.

 

 

 

  1. Data Protection and Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. Sensitive data such as payment information is encrypted and securely stored.

  1. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, track website performance, and offer personalized content. You may control or disable cookies through your browser settings.

  1. Your Rights

You have the right to:

  • Access and review your personal data
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time
  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.